State Bank of India (SBI) used Artificial Intelligence (AI) to sanction nearly ₹1 lakh crore in loans to MSMEs during FY26, according to SBI Managing Director Rama Mohan Rao Amara.
- AI helped SBI process and underwrite loans more efficiently.
- The bank offered loans of up to ₹5 crore to both new and existing customers.
- By automating data collection and credit analysis, AI reduced the workload of relationship managers, allowing them to focus more on customer service and business growth.
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