The staid automated teller machine (ATM) can be used for nearly ten different kind of transactions, yet the bulk of its usage is for cash withdrawal and deposits.
The ATM may have become a part of urban, semi-urban, and even some rural landscapes, but its utilisation is far below what it can do, ultimately resulting in lower revenue realisation. Other than cash transactions, customers can be used for fund transfers, utility bill payments like electricity, insurance premiums, even mobile recharges, balance inquiry, printouts of mini-statements, PIN changes, card usage limits, and cheque-book requests, among other.
However, most of these functionalities have been rendered largely redundant due to a lack of awareness about them.
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