ToneTag unveils AI banking assistant for millions of small merchants

• ToneTag has launched eKosha, an AI-powered voice assistant for merchants.
• It turns payment devices (POS machines) into banking service points, so banks can offer services without installing new infrastructure.
• Merchants can talk to the device in their own language to access:
  • Banking services
  • Loans
  • Government schemes
  • Business insights
• Banks can also sell more financial products directly to merchants, without using third-party agents.
• The platform supports UPI, UPI 123Pay, and CBDC payments.

 eKosha lets small businesses use their existing payment machines to access banking services through voice commands, making banking easier for both merchants and banks.